Frequently Asked Questions
Below you will find a list of some of the most common questions people ask about the Sory Bridge Adventure Climb. Please choose from the list below, and if you have any other questions please contact us.
|Bookings and payment
How do I book?
Simply follow the link to the bookings page or call 1300 CLIMBS (1300 254 627)
I have been to the booking page but don't understand the price structure. Please click here for more details.
Does my child need to climb with an Adult?
Yes, all children climbing must be accompanied by a parent or guardian whilst climbing. (Maximum of 3 children per adult)
Do I need to book in advance?
Yes, bookings are needed and we suggest you book 14-21 days in advance.
How do I receive the tickets after making a booking?
An email confirmation will be provided at the time of making your confirmed booking. A confirmation receipt or voucher needs to be presented by climbers when checking in. Proof of ID may be required at the time along with proof for any concession ticket holders.
Payment of climbs when booking online?
All climbs must be paid for at the time of booking.
We accept only
For alternative payment methods, please contact our reservations centre.
Are my Credit Cards details secure using the online booking system?
Yes, Please refer to our security statement
Can I book online to redeem a gift certificate?
Yes for gift certificates purchased after 1 May 2013. For earlier purchases please contact our reservations centre.
Are there different ticket prices for different climb times?
The cost of the Story Bridge Adventure Climb experience will vary between climb times and day of climb.
How do I make a group booking?
What is the height of the summit / viewing platform?
The summit is approximately 80 metres above sea level.
What is the climb route?
Find out details of the climb.
What is the distance of climb route?
It's a journey of almost a kilometre up over the bridge's superstructure with a viewing platform 80m above the Brisbane River as it flows past the city heart.
How much traffic does the bridge carry in a day?
Approximately 70,000 cars cross the bridge everyday.
What does the bridge connect?
The Bridge runs north/south joining Kangaroo Point to Brisbane City and Fortitude Valley.
Viewing highlights - What can you see and which way to look?
From the viewing platform of the bridge climbers will enjoy uninterrupted 360° views of Brisbane, its river and surrounding hills and mountains.
To the east, views across Moreton Bay to some of the world's largest sand islands
To the north, the Glasshouse Mountains
To the west, Mt Coot-tha and Brisbane Forest Park
To the south, the world heritage-listed Lamington National Park
And below, the Brisbane River, one of Australia's deepest, snaking its way to the Pacific Ocean
How long does the adventure take from start to finish?
The climb experience takes approximately 2½ hours. This includes your briefing, safety demonstration and the climb route.
What should I wear?
All climbers are supplied with a fully enclosed climb suit. Our climb leaders will talk to you about the weather conditions on the day and will suggest what would be comfortable to wear on the climb in conjunction with your climb suit. Accessories provided are, but not limited to, hats, handkerchiefs, sunglasses lanyards, rain resistent jackets and sunscreen. All climbers are required to wear fully enclosed rubber soled footwear.
What language will the commentary be given in?
The commentary from your personal climb leader will be given in English.
How do I hear the commentary?
Commentary is via a radio headset.
Will I be able to communicate with fellow climbers/climb leader?
You will be unable to communicate through the radio headset. You will be able to interact with your fellow climbers and the climb leader throughout the entire climb experience.
What can you take onto the climb?
Personal items will not be permitted to be taken on the climb including, cameras, videos, pagers, mobile phones and handbags. We will provide each climber a locker in which personal items can be stored.
Am I required to wear a climb suit?
All climbers will be required to wear a climb suit over their existing clothes. Climb suits will be provided once checked in. Climbs suits are part of our standard safety equipment. Suits are worn to blend in with the colouring of the bridge and therefore not distract drivers crossing the bridge.
Will your guides have first aid training?
Our climb staff are experienced and fully trained in first aid and safety requirements for the climb.
What will happen if I am late for my climb?
Climbs must run on scheduled time. Climbs will not be held for late arrivals. A late arrival will lead to forfeiting your ticket.
Is the climb safe?
The climb is completely safe & secure. Each climber wears a safety belt harness attached via a lanyard to the bridge safety cable for the duration of the climb.
What weather conditions would I expect in Brisbane?
One of the greatest reasons for Brisbane being a much-loved city is due to its sensational weather. Winter is a superb season in our city with vast blue skies often accompanied by a dry, cool breeze. Summer is sultry, with a possibility of late afternoon storms.
What happens when it rains?
Story Bridge Adventure Climb is open for operation during most weather conditions.
If it rains (normally only during the tropical summer months), we will provide climbers with an all weather jacket. We do, however, suggest you bring a spare pair of shoes and socks.
Should I wear sunscreen?
We want everyone to protect themselves from UV rays in all areas not covered by climb suits (eg. face, hands etc). We provide climbers with sunscreen and hats.
Can I propose on the top of the bridge?
Yes. If you are looking for a unique way to pop the question we can help. Just speak to a friendly reservations consultant for details.
For safety reasons, you cannot take your camera (including video cameras) with you. So, there are a number of spots where your Climb Leader will take photos. These photos are available for purchase from the Gift Shop after your climb.
You will also be able to purchase a full range of merchandise items after your climb experience.
Will I need to have climbing experience?
You don't need experience, you just need to have a go! Some of our friends have even climbed the bridge to overcome a fear of heights. We offer a secure environment to face your fear and our Climb Leaders are there to look after you every step of the way.
I'm pregnant. Can I still climb?
Ladies who are pregnant can be up to 20 weeks and still be able to climb. However, due to the nature of the activity pregnant ladies are not permitted to do the Abseil Climb. Please note, you do climb at your own risk and are required to wear a safety harness throughout the duration of the climb.
Age, height and weight restrictions?
Anyone who is 10 years of age and older who can sustain moderate physical exertion can take on this challenge. All persons climbing must be 130cm and over and weigh under 130KG. The weight restriction is due to the restrictions of the safety equipment used. For the Abseil Climb there is a maximum weight restriction allowed of 115KG.
Vertigo - What will happen if I get frightened?
We've taken every precaution in our safety procedures to ensure that our adventure climb experience is a safe experience. For the entire duration of the climb, all climbers are attached to a static line with all climb leaders being trained to support and encourage those who are a little anxious while climbing.
If you have a fear of heights, please advise climb leaders prior to the start of the climb.
So you get a bit of a chill at the thought of climbing a stepladder, let alone a bridge?
We constantly have people coming to us to help them conquer this phobia in a safe and controlled environment.
Since opening our doors to the public on October 1, 2005, SBAC has provided some of its climbers with life changing experiences.
Imagine an adventure where every step of the climb is not just about reaching the top of Brisbane's most famous Australian made icon to enjoy its breathtaking vista, but is so much more.
Each step of the climb becomes a step closer to conquering fears and achieving personal goals. This is about taking control of your fear, not letting it control you!
To help steel your resolve, every climber has the opportunity to climb our simulator in the base Headquarters building before climbing the actual bridge.
To further set your mind at ease, before the climb you will be fitted with a superior Bridge Climbing harness and attached to a stainless steel cable so you can walk safely around the bridge whilst being attached to the structure at all times.
Heard of the term 'safe as houses'? Well this is a bridge...it goes beyond rock solid!
Please click here to view our price structure
Transport Access to public transport: Ferry transfers to Kangaroo Point are available (approx. every 10 min). For further details and transfer times, please phone Transinfo on 13 12 30
Car Parking is available in Wharf Street.
Where to find us - please click for our MAP